Research.

My research is motivated by a real-world problem: how can we improve digital labor market access for marginalized groups, such as refugees?

Research Streams

  • How do organizations mediate refugees’ access to, and experience of, digital work?

    “Refugee Narrative Capital: How Organizations Reframe Refugee Status in Digital Labor Markets”

    Drawing on 9 months of fieldwork in the UK and Ethiopia, I examine how a digital labor market intermediary cultivates “refugee narrative capital” to counter the stigmatization of marginalized workers in digital labor markets.

    “Refugees in the Digital Economy” (placeholder title)

    In an ongoing project spanning 15 months of fieldwork in the UK and Kenya, I evaluate how digital labor reconfigures refugees’ work and displacement trajectories in structural, social, and symbolic ways—expanding the opportunity structure of forced displacement.

  • What are alternative models of platform work?

    “Ecosystems of Fragility: Feasibility of Platform Worker Cooperatives in Fragile Contexts”

    In a theory paper, I assess the feasibility of platform cooperatives—or worker-owned platforms—for workers in fragile contexts, where institutional conditions constrain the ability of workers to economically organize.

    “Designing for the Periphery: Platform Governance of Refugee Labor”

    In an ongoing ethnographic project, I theorize alternative models of platform labor, examining the case of a marketplace platform in the “impact sourcing” sector that links refugees to digital freelancing projects.

  • How is AI is reshaping labor markets?

    “An Occupational Framework for Assessing the Impact of Modern Artificial Intelligence Technologies on Work” (with Hatim Rahman and Ece Kaynak)

    In a theory paper, my co-authors and I propose an occupational framework to assess the impact of AI on work, calling attention to the ways in which occupational members wield individual- and field-level power to respond to technological change.

    “AI as Equalizer: Perceptions and Uses of AI Among Refugee Digital Workers in East Africa”

    In an ongoing interview study, I examine the perceptions and uses of AI among refugee digital workers in East Africa—a group that is uniquely exposed to AI disruption—extending theories about AI’s impact on work to the Global South.

Publications

Forthcoming — Lee, M. (2026). Ecosystems of fragility: Feasibility of platform worker cooperatives in fragile contexts. The Institute for the Cooperative Digital Economy.

Lee, M. (2020). Disruption and digital revolution for whom? Considerations on the use of blockchain and distributed ledger technology in displacement contexts. UNHCR Innovation Service.